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KALANIKETAN.CO believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
When you buy our products, your purchase is covered by our money-back guarantee only towards the manufacturing defect of the garment and that you have informed us within 48 hrs of the receipt of the goods and that the same is assessed by the quality control team at our end.
We make sure that the goods delivered to you is the same as you see on the site and that you have opted for the right size as per your need and have understood the Indian sizes for the same. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full replacement of the garment for the same value if only the size did not match you for only once after the goods sold. We take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for change in designs update after the order is placed and the goods delivered.
We take pride in what we make and are responsible to what we sell to you. The product is made of a fabric which is hand-woven or loom woven, and the colors, when washed in urban chlorinated water, might tend to run, hence we suggests dry clean only for the certain designs and fabric. The washing guide will be mentioned on the garment tags individually for its better care. Exchange will be entertained, if the process is within 7 days of the purchase and receipts. Any white garments will be exchanged at the sole discretion of the company. Silk garments cannot be exchanged.