For International buyers & domestic buyers , orders are shipped and delivered through our registered international courier company ARAMEX only.
KALA NIKETAN.co is not liable for any delay in delivery by the courier company and only guarantees to hand over the consignment to the courier company within 5 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
KALA NIKETAN.co is in no way responsible for any damage to the order while in transit to the buyer.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders as soon as the product is ready and at the time of order confirmation. However, a delay of 72 hours is possible from the designer / manufacturer in case of unforeseen circumstances. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched.
There is free shipments in India. This is to maintain the service level and provide your product on time. We use Aramex to deliver in India.
KALA NIKETAN.co delivers globally and assures that the best possible courier agencies is used to deliver your product. International Shipping cost minimum Rs. 1500 for the product.
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery.
Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
